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Questions specific to Customers using WittyPen to create content
Can I bring my team members to review the content?
Oh yes! We’ve made team collaboration extremely easy and straightforward in WittyPen. You can invite members of your team by going to your Settings, scrolling down to Company Account section and then clicking the Switch to Company Account button. There are two types of access level under a Company account: Manager: A manager can view and manage all the company tasks/projects and can also order new content. Owner: All of the above but can also manage team members.
How should I pay for my order?
After successfully placing your order with us on the platform, comes the payment! 💰 You can pay for your order through net banking or with a Debit/Credit card. If you prefer PayPal, we have that option as well! You can pay us by filling your credentials at: https://www.paypal.me/wittypen
How long does it take for my order to be approved?
ASAP! 😃 Or to put it numbers... A single order, be it a single content or a project, will get approved in 1 to 2 business days.
What are the prerequisites to order a content?
Nothing as such, but we expect our customers to know the basics of Content Marketing and SEO. What is Content Marketing? Content marketing is all about creating content that is of real value to your potential customers with the underlying intention of motivating them to take a particular action. This action is any interaction with your brand that drives profitability – whether it’s sharing your content with their network, signing up to your newsletter, purchasing your latest product or writ
How to order content in bulk?
Bulk orders are simply called Projects. A Project is a combination of multiple content pieces which can be based on your Editorial Calendar. Ordering a project will help you stay consistent with your content creation strategy. Additionally, our Account Manager will get in touch with you to understand your requirements and help you curate quality content pieces periodically. Projects are usually for 30 days or more and have content worth INR 25000 and above.
How to order a content?
First things first. As a customer, you can order content by signing up on our platform as a customer. (Blah!) Verify your email. Check this out to know that's done! How to verify my email? After this log into your account. Once you have logged in, you will see a New Order button on your home screen of the dashboard. Click on the New Order icon to start the process. If you want to order single content (1 to 4 blogs), select ‘Single Content
How to bulk download your content
You can download your content if you have ordered content in bulk. Here's how: Simply go to the Project of which the content you wish to bulk download. You will see checkboxes before each Task title. Select the ones you wish to download, or you can also select them all. As soon as you select, you will see a Download button appearing in the bottom. Click that and it's done! It's that easy. Here's a GIF we created to help find that option faster: Bulk Download in Projects(https://st